Shipping Policy

Shipping & Delivery

Plan ahead! Due to high shipping volumes, transportation carriers are taking longer than usual for orders to deliver.

Nixon ships almost anywhere in Canada. Orders confirmed Monday to Friday will ship within 1 to 3 business days. Orders confirmed on Saturdays, Sundays, or Federal Holidays, will begin processing on the following business day and ship within 1 to 3 business days.

All orders are shipped via Purolator. Track Your Order any time by entering your order number, email, & postal code.

Custom Watch Processing Time:

It takes about 5 to 10 business days to customize your watch. All custom watches are hand built to order by our team in Carlsbad, CA and will ship UPS Ground. No PO boxes for custom watch orders and shipping cannot be expedited on these orders. As soon as it’s ready, you’ll receive a shipping confirmation email with your tracking number. It's worth the wait! No returns or exchanges on Custom watches.

Shipping Methods & Transit Times

Shipping times are estimated and may vary depending on order processing time, weather conditions, and the distance of the shipping address from our distribution center in Delta, BC.

  • Ground Shipping (2-7 business days) — $0.00
  • Express Shipping (1-2 business day(s)) — $25.00

A Two-Way Conversation

Need Help? Our CS team is live M-Th 9:00 - 18:00 and F 9:00 - 17:00. Our community is a vital part of our brand, we would love to hear from you. Follow us on Instagram, Facebook, and Twitter.